How we developed our strategy

The SUSE Board worked with Community Enterprise in Scotland through the Ready for Business programme to develop this strategy. This started with a review of the previous strategy and business plan that we implemented between 2018 and 2021 to ascertain its performance. We looked at the policy context of our work going forward, the organisation’s current strengths and weaknesses and we developed a long list of potential strategies to be taken forward in the next 3 year cycle.  These were then distilled into short, medium and long term objectives.

Particular focus was given to the relationship going forward between SUSE and the Apt Public Social Partnership; the opportunities this creates for the charity, and the role that SUSE will play in realising the ambitions of this initiative.

To develop our strategy we conduct annual SUSE Membership Surveys as well as individual meetings with members. These gave us the opportunity to hear views, share our ideas and imagine what the next three years of SUSE should look like.

Our Strategic Objectives – 2022-2025

The strategy review and development exercise that took place in 2018 reset our vision and mission and established 6 organisational goals for the 3 years to 2021. Going forward, we re-organised our goals and strategies against 3 strategic themes to reflect our vision, mission and current position:

Our Vision:

SUSE’s vision is that all disabled people have access to quality assured Supported Employment to enable them to find and retain paid work.

Our Mission:

To be the lead-body in Scotland for the Supported Employment Model, its providers and practitioners, through which disabled people are supported to find, retain and progress in work. As such, SUSE works to:

  • engage with disabled people or people with a long-term health condition to develop alternative pathways to employment.
  • support employers to make work accessible for people with a disability or long-term health condition in order to address labour and skills gaps advise on and support the implementation of disability employment policy and strategy.
  • promote the value and innovation of the Supported Employment Model, providers and practitioners in achieving employability outcomes.
  • provide training, consultancy and research & development (R&D) services and resources to help build the capacity of providers and practitioners and to grow the sector.
  • assess and assure the quality of Supported Employment services against the Supported Employment Framework.

Our Values:

  • We are led by our members.
  • We are inclusive.
  • We are a learning organisation.
  • We are committed to excellence.
  • We maintain the fidelity of the supported employment model.

3 strategic themes to reflect our vision, mission and current position:

  • Knowledge, learning and quality
  • Engagement, representation, influence
  • Organisation capacity and sustainability

Read more about the strategic themes by clicking on the links below. The full details of these can be found in the Strategy document, which is available to download.


  1. Undertake and commission research projects.
  2. Refresh of the Supported Employment model for Scotland
  3. Secure funds for a pilot cohort of disabled people, Supported Employment providers, practitioners and employers to develop and deliver training, assessment and accreditation programme based on the principles of co-production.
  4. Licence SUSE’s intellectual property (training, assessment, accreditation) to the Apt PSP and third-party organisations to protect its ownership and integrity and expand good practice.
  5. Promote good practice in Supported Employment.
  1. Develop and implement a corporate marketing communications strategy to support SUSE’s positioning as the lead-body for Supported Employment in Scotland.
  2. Scottish Government engagement strategy.
  3. UK and EU stakeholder engagement strategy.
  4. Employer engagement strategy (via the Apt PSP).



  1. Develop organisation capacity
  2. Develop and implement a plan to transition the Apt PSP to a Centre of Excellence social enterprise.
  3. Review, update and implement income generation strategy by continuing to grow income generation.
  4. Develop and implement a digital service and marketing strategy.